Refund Policy

Last Updated: November 1, 2025

At FusionwebX, we aim to deliver high-quality web development, design, and digital services to every client. This Refund Policy explains when refunds may be issued and the conditions that apply.

1. Project-Based Services

• All projects begin only after a detailed discussion, proposal, and client approval.
• Once the project has started, payments are non-refundable since resources, tools, and time are immediately allocated.
• If a project is canceled by the client before any work has started, a full or partial refund may be issued, depending on the circumstances.

2. Digital Marketing, SEO, and Advertising Services

• Due to the nature of digital marketing, SEO, and ad campaigns, no refunds will be provided once the campaign has started or ad spend has been allocated.
• These services involve third-party costs (e.g., Google Ads, Meta Ads) that are non-recoverable once used.
• Clients are encouraged to review and approve the campaign strategy before activation to ensure satisfaction with the approach.

3. Digital Products or Subscriptions

• Refunds for digital products, licenses, or subscriptions (if applicable) will only be provided if the product is defective or does not function as described.
• Once the product has been downloaded or accessed, no refund will be issued.

4. Revisions and Client Satisfaction

• We are committed to client satisfaction and provide revisions as stated in the service agreement.
• If any issue arises, clients are encouraged to contact us to discuss possible solutions or adjustments rather than request a refund.

5. Chargebacks and Disputes

Clients agree not to initiate chargebacks or disputes without first contacting FusionwebX to resolve the matter directly. Unauthorized chargebacks will be considered a breach of agreement.

6. Contact Us

If you have questions about our Refund Policy or wish to discuss a specific case, please contact us at:

Email: info@fusionwebx.com
Website: www.fusionwebx.com